Casumo Casino

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The Ultimate Casumo Casino Review

While online gambling may represent a fast-moving growth market, it’s not often that you see something genuinely unique in terms of virtual casino design and gameplay.

After all, most titles are developed using classic gaming patterns, while new casinos in Canada tend to follow tried-and-tested design processes.

The Casumo online casino bucks this trend, however, and it has done ever since it was first established what seems like light-years ago in 2012. In fact, we’d go as far as say that it has put a truly unique spin on slot gaming (pardon the pun), while creating the type of immersive gaming experience that casual players crave.

The site has also managed to combine the UK’s most popular slot games and instant-play functionality with a cosmic outer-space theme, which creates a real sense of adventure and adds a unique dimension to the overall gameplay.

This is because you can complete various space-themed missions as a way of unlocking bonuses and exciting rewards, which can then be applied to help you get the most out of the site’s extensive library of games.

But what else do you need to know about the Casumo Casino?

We’ll review this site is much greater detail below, as we try to give you an insight into the brand and exactly what you can expect as a player.

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Pros
  • Best Experience
  • Great Games Selection
  • Good Mobile Apps
Cons
  • No Phone Support
  • Restricted In Many Countries

Casumo Quick Facts

Established2012
Number of Games500+
Live CasinoYes
Minimum Deposit$10
VIP ProgramYes
All Casinos We review Are
Licensed
Fair
Audited

Casumo Summary

Name

Casumo

Established

2012

Headquarters

Malta

Minimum Deposit

£20

Wagering Requirements

30X

Free Spins

20 Free Spins No Deposit

Deposit Options

Visa, Mastercard, Skrill, Neteller, Trustly, Bank Transfer, PaySafeCard, Visa Debit, Visa Electron, Zimpler

Support Options

Live Chat, Telephone & Email (hey@casumo.com)

Gambling Licenses

UK License, Malta License, Swedish License

Getting Started with Games and Bonuses

Having originated in Scandinavia more than six years ago, the Casumo brand has swept through the online casino market and blazed a trail for other operators to follow.

In addition to its innovative rewards system and theme, however, Casumo has also remained true to the basics of casino gameplay by offering a huge range of games and lucrative bonus options. There is no need for Casumo casino bonus codes. Just follow one of our links to claim our exclusive bonus.

This includes the site’s welcome package, which is really inviting and available to new players who choose to opt in when registering with the site.

What’s in the Casumo Sign-up Bonus?

If you were to register with the site today, you’d be rewarded with a 100% deposit match up to the value of £300.

You’ll need to deposit a minimum of $10 to become eligible for the bonus offer, while the site requires you to opt-in to the promotion upon registration.

Wagering requirements apply.

If you want to learn more about online casino wagering requirements, read our explanatory article about it here.

Casumo tablet with a welcome offer
Casumo Casino branded piggy bank

Casumo Free Spins

Upon sign-up, users get 200 free spins to be played over nine days. There are also numerous spins to be won in the course of play, and also by redeeming loyalty points.

This makes Casumo an excellent choice when you want to practise your luck without any deposits or play from time to time without having to add extra funds to your account.

Are there any other Promotions Available?

New registrants are particularly lucky at present, as they’ll also be awarded 20 free bonus spins immediately after confirming their account details.

To activate these, you’ll need to click through your username in the left-hand menu and select the relevant valuable in ‘Your Stuff’, at which point you can access the spins through the popular ‘Starburst’ slot game.

Casumo lucky horse shoe with coins for promotion
Casumo slot machines, card games and dices

What Games are Available to Players?

 While there may be more generous promotions available through other Canadian online casinos, Casumo’s welcome bonus must be considered in line with the range of available games.

After all, there are more than 860 casino slot games available through the site, while players can also access a library of around 785  Casumo slot titles. The sheer variety of these games contributes huge value, while they also enable players to get the most from their welcome bonus.

It’s the slot range that really captures the imagination, however, with classic titles like Mega Moolah and Thunderstruck 2 supplemented by new and innovative games such as Jurassic World and Jimi Hendrix.

More seasoned or experienced players will also be interested to note that there are 37 jackpot slot games available through the Casumo site, including seven which feature progressive prizes. These will increase with every game that does not deliver a win, and the site’s Hall of Gods slot produced a staggering £4 million jackpot for one lucky punter last year.

Casumo Sports betting coming soon

Casumo Casino will soon be kicking things up a notch with a fully-fledged sports betting section, offering a number of sports for you to bet on. Even better, you will also be able to bet on the go so you can bet on your favorite sports team without compromising your gaming experience.

Although it hasn't been released as yet, we can speculate on the Casumo sports betting welcome offer. Chances are that like many of their sports betting counterparts, they will offer a free sports bet to welcome punters to their site. Free sports bets offer customers a number of benefits.

Firstly, you get the opportunity to win money back for free and secondly, it will guide you and ease you into the site with ease- From registration, all the way to customer support and placing the bet itself.

What are the Terms and Conditions of the Bonus?

There’s an age-old adage which states that you get nothing for free in this life, and the Casumo welcome bonus is no exception to this rule.

To this end, the welcome bonus and any subsequent winnings are subject to 30-times wagering requirements, and you’ll need to wager a fixed cash amount before you can make a withdrawal.

These requirements are also subject to game weighting, which refers to the percentage of bets that will count towards wagering requirements in any given game. Be sure to check the site’s T&Cs before you deposit your account to find out more.

Casumo speaking bubble talking about terms and conditions

Is there a Mobile Version of the casino?

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While most new casino operators operate a mobile app in the digital age, these are often condensed versions of the main website. This means that branded casino apps tend to feature a diminished and selective range of games, while they may be unavailable on either the Android or iOS platform.

However, the Casumo mobile app bucks this trend in more than ways than one, primarily because it serves as an exact replica of the main website. This means that players can access more than 850 games through their smartphone or tablet, without compromising on Casumo’s intuitive interface and immersive cosmic theme.

From the iconic Casumo reel race to all of the live casino games provided by Evolution Gaming, you can replicate an immersive gambling experience on your mobile wherever you are in the UK. There are a total of nine suits of live games available to Casumo mobile players, which in turn enables competitive gamblers to access tournament gameplay 24/7 wherever they may be.

The app is available to both Android and iOS users too, who will automatically be redirected to the mobile version of the platform when they login while on the move! So, even though you can still access Casumo on the mobile-optimised web application, the smartphone app provides a more convenient and reliable connection in real-time (we’ll have more on this a little later).

Make no mistake; Casumo’s award-winning mobile app is one of the best on the market, and it certainly offers a viable choice for casual gamers who like to play while on the move. See below or the current OS requirements, while noting that these are subject to change in line with third-party updates.

Mobile App Download Details

iOS

Download From iTunes Appstore

Android

Download From Google Play Store.

Web App

Available for Any OS.

What Payment Options and Currencies are Available?

It’s now time to get down to the nitty-gritty, as we consider the payment options available to Casumo players and the range of currencies that can be used to deposit your account and make withdrawals.

With this operator, you’ll have access to a wider range of payment methods when crediting your account, with traditional options like bank transfer, Visa and MasterCard supplemented by e-wallet platforms such as Neteller, Skrill, PugglePay and Sofort.

You can also make a deposit using the Paysafe Card and GiroPay, or the Netherlands-based e-commerce payment system iDEAL.

In terms of withdrawals, you can transfer winnings from your account using bank transfer, Neteller, Visa Electron, Visa and Skrill. This is a slightly more prohibitive range of options, but it at least enables you to complete withdrawals in a timely, efficient and ultimately secure method.

Casumo credit card and wallet. Safe deposits

What’s the Minimum Deposit?

When crediting your account for the first time, you’ll be required to deposit a minimum amount of £10.

This applies whether you opt-in to the welcome bonus or not, although the minimum deposit amount can vary across different promotions and at the discretion of the operator.

The really good news is that eight of the nine deposit options will transfer money instantly into your account (including all credit card and e-wallet solutions).

The only exception to this rule in bank transfers, which will take up to three business days to complete.

The site also lets you use a pre-paid credit card to make a deposit, although this cannot be reloaded and used again through the site.

What’s the minimum Withdrawal?

Interestingly, the Casumo operator doesn’t apply a limit to how much cash can be withdrawn from a players account.

But how long does it take to complete and what’s the typical Casumo withdrawal time?

If you use Neteller or Skrill to withdraw cash from your account, you can expect to see the funds land within 24 hours.

The average time frame for credit or debit card withdrawals is also estimated at between 23 and 24 hours, although this process can take up to 72 hours in some instances.

When withdrawing money directly to your bank, it will take between 48 and 72 hours (or two to three working days) for the process to be completed.

What Currencies can you use?

Having originated in Malta and quickly conquered the casino markets in Scandinavia and the UK, it should come as no surprise that players can wager in Pounds, Euros and Swedish Krona through the site.

However, these are the only three currencies currently available to players, although this may change as the operator continues to grow and target brand new markets.

Casumo currencies for deposit

What’s the User Experience Like?

 Despite being a relatively new addition to the online casino market, Casumo has made an indelible impression both players and competitors alike.

From the humour that it uses in its advertising campaigns (keep your eyes peeled for the twerking Casumo mascot) to the lucrative three-year sponsorship deal that it struck with Wembley Stadium in 2017, Casumo remains a market leading operator that always seems to steal a march on its rivals.

This innovative approach has also influenced the Casumo user experience, which is underpinned by cutting-edge software, accessibility and outstanding customer support.

But what exactly should you expect from the Casumo user experience and the average return-to-player (RTP) rate? Let’s find out!

What Game Providers are here?

Every online casino lives or dies by its software, and the development teams that underpin its game library.

Casumo is well-represented in this respect, with 17 of the worlds’ leading developers providing games for the brand. These include giants such as Microgaming, NetEnt, Bally, IGT and NextGen Gaming, while Quickspin and Thunderkick also contribute heavily to the site’s huge slot range.

The site has also worked closely with Evolution Gaming to produce its interactive Live Casino room, which hosts hundreds of Blackjack, roulette and poker iterations and real-time tournament gameplay.

The full list of game providers is featured below, so browse this at your leisure if you have a particular favourite!

Casumo seal of approval for game providers

List of Casumo Game Providers

NetEnt

Slots and Videoslots

Thunderkick

Slots

IGT

Slots

PLAY'n GO

Slots

Microgaming

Slots

Quickspin

Slots

Green Tube

Slots

Wivis

Slots

Barcrest

Slots

Evolution Gaming

Live Blackjack, Live Roulette and Other Live Casino Games.

How Easy is the Site to Navigate?

When it comes to navigation, it’s fair to say not all online casino websites have been created equal.

Fortunately, Casumo has invested both time and money in making its platform seamless and easy to navigate, while also taking steps to ensure that its games are accessible to players.

The site can be accessed in five different Languages, for example, including Swedish, Norwegian, Finnish, German and (of course) English. This tailors to the sites core customer base, while enabling players to navigate the website quickly and securely.

The brand has also opted for a simple but stylish web page design, in which the home page and the games browser serve as two central points of navigation. This means that specific game ranges can be broken down by a number of different filters, ensuring that your favourite slot, roulette or poker title is never more than a click away.

Once you’ve clicked through on your chosen game, it should load within 35 seconds regardless of the device that you’re using!

Casumo navigation balloon
Casumo instant play

What’s the Instant Play Feature Like? 

The battle between downloadable and instant-play casinos is now an age-old one, which is probably why Casumo offers both options to its players.

The instant-play iteration of the Casumo casino is by far the most popular, however, as it offers quicker access to the site’s full library of games without impeding the processing speeds of your laptop or smartphone.

To access Casumo’s instant-play casino, you’ll need to ensure that you have Flash Player 11.3 or above downloaded and enabled on your device.

If you’re using a smartphone, we’d also recommend that you use a secure Wi-Fi connection, as leveraging mobile data through a 3G or 4G connection could send your bill soaring!

What Type of Return is Available to Players?

 The aforementioned online casino RTP rate is another key aspect of the any online casino experience, as this reveals how much players can expect to recoup on average from a single, £1 stake.

In this regard, Casumo boasts a relatively high RTP rate of 97.23%, which reflects its focus on leveraging low variance slots that delivers frequent (if relatively modest) wins.

The site’s huge range of video slots offer an average RTP rate of between 95.21% and 96.83%, while certified slots can pay out as much as 97.20%.

Casumo’s blackjack games offer the best average turns, with an estimated RTP rate of between 98.45% and 99.77%. Table games overall deliver returns of between 97.05% and 99.46%, which represents one of the best RTP rates in the market.

Casumo return to player (RTP) percent

Customer Support with Casumo

 We’ll start with the bad news for traditionalists, as Casumo does not allows customers to get in touch using the telephone.

While this may be off-putting for some, however, the brand more than makes up for this with its friendly and proactive approach to customer service and outstanding levels of support. The operator’s live chat feature embodies this, as it’s available 24/7 and pledges to respond to player queries within the hour.

If you’re logged into the site, you can simply select the ‘Live Chat’ feature from the vertical menu on the left-hand side of the home page and access a helpful customer service rep.

You can also send an email at any time to hey@casumo.com, and the operator encourages players to make contact whether they have a specific issue or simply want to offer some feedback.

We’re also impressed with the site’s comprehensive FAQ page, which answers a number of questions in detail and breaks down the information into clear and relevant categories. 

“There's pretty much nothing about this site you can't like, the game providers and customer support are top-notch and they’re constantly coming out with new slots, some of which are unique exclusively for Casumo players only.”

Is the Site Secure and Well-designed

Peace of mind is important for online casino players, who must develop enough trust in an operator to share their personal details and financial information.

A well-designed and visually appealing casino also helps with the acquisition and retention of players, with casual gamers particularly keen on enjoying a fun and immersive experience.

Is Casumo Safe?

The Casumo website offers a number of industry standard security safeguards to players, along with a couple of additional features that offer far greater value to players.

To begin with, the Casumo website boasts 128-bit SSL encryption, which is typically found on most virtual gambling and banking websites. Sensitive player and financial information is also protected, while the site currently commits to verifying player identities within 72 hours of their registration (in accordance with the UKGC’s rules).

Casumo also offers the option of self-exclusion to players, while simultaneously guaranteeing the protection of minors. You can contact the site’s support team to find out more, just in case you’re in the market for greater peace of mind.

On a final note, Casumo has also been tested and proven to be fair by the independent auditor TST, making it an RNG (random number generator) certified operator that guarantees transparency.

Casumo casino with a seal that it is safe
Girl with Casumo t-shirt holding flags

Based in Malta, the Casumo platform was initially certified by the Malta Gaming Authority.

Since expanding into the UK market, however, It has earned accreditation from the Gambling Commission, with the recognised license Number of 392265.

You can find out more through the Commission’s website here, or check out the Casumo’s terms and conditions or Play OK initiative to review your own obligations as a player.

 So is Casumo legit?

You bet it is, and it’s definitely a safe choice for players in the UK.

How Does the Site Look?

 We’ve already touched on navigation, but the Casumo site is also extremely well-designed in a way that reflects the brands’ emphasis on fun and adventure.

The visual aesthetics of the Casumo platform are certainly playful, with the use of tongue-in-cheek cartoonish graphics and slick animation (courtesy of software provider NetEnt) both engaging and aligned to the brand’s identity.

The website’s colour pallete is also engaging, with shades like green and blue contrasted by bolder hues of orange and yellow.

While the former colours promote feelings of growth and inner harmony, for example, the latter can be used to create a sense of urgency and excitement. This makes for a winning combination, and one that sets Casumo apart from many of its rivals.

Casumo with a star and social media likes

The Bottom Line

 No casino operator is perfect, and there are small areas in which Casumo can improve. The lack of telephone support and arcade games represent minor bug-bares, for example, while a list of 19 restricted countries (see below) is a little too large for comfort.

 Restricted countries list: USA, Australia, American Samoa, Guam, Marshall Islands, North Mariana Islands, Puerto Rico and the Virgin Islands, Italy, France, Spain, Denmark, Turkey, Guyane (French Guiana), Réunion, Guadeloupe, Martinique, China, Hong Kong, North Korea.

Still, these relatively minor failings are more than offset by the benefits offered by the Casumo site, while they’re also likely to be overcome in time by the operator’s proactive and progressive mindset.

A winner of the Rising Star award at the EGR and the Innovation in Casino and Mobile Casino Product of the Year gongs between 2014 and 2017, Casumo has always promised to be a major player in the iGaming industry. It has more than delivered on this promise too, and you’ll go a long way to find a more functional, immersive and rewarding casino online.

With Free spins, welcome bonus and extra bonus spins, Casumo is a favourite for casino bonus hunters. Doesn't matter if you deposit or not. There is a casino bonus suited for you.

Casumo sister sites, LeoVegas Wishmaker both have cartoon style and a sidebar where you will see you levels and achievements

A particular favourite among casual players who are looking to wager for fun rather than gain, there’s no doubt that Casumo online will continue to be a trail-blazer for other virtual casino brands well into the future.

Casumo Casino Reviews by Players

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