LeoVegas Casino Review
Table of Contents
LeoVegas Casino combines the incomparable rush of glorious Las Vegas, with the fierce confidence of the lion, to create a casino with unparalleled energy and vibrancy. Is it the game selection, or the unique and enticing mobile platform, that has made this relatively new online casino so popular among the Canadian and international players?
We can’t be sure, but we do know there are a lot of reasons to enjoy this casino.
Continue reading to learn everything there is to know about LeoVegas Casino.
LeoVegas Overview
Name | LeoVegas |
---|---|
Established | 2012 |
Website URL | www.leovegas.com |
Location | Malta, Sweden & Curacao |
Minimum Deposit | $20 |
Bonus Wagering Requirement | 35x |
Support Channels | Email (support@leovegas.com), Live Chat & Telephone |
Deposit Methods | Visa, Visa Electron, Mastercard, Skrill, Neteller, Trustly, PaySafeCard, Ideal, Sofort |
Gambling Licenses |
Introduction
Not every casino brand has been created equal, as while some boast a relatively small cult following others have attained a global presence and consumer base.
The LeoVegas Gaming brand undoubtedly belongs to the latter category, as this Swedish-based operator has enjoyed exponential and international growth since its inception more than six years ago.
At the heart of this growth is a focus on innovation, with the brand’s emphasis on becoming “the number one brand in mobile gaming” having afforded them a distinct edge on their rivals. The operator has also hit the headlines recently after launching a proprietary multi-brand platform, which will enable it to introduce new casino sites under the collective name “Brands of Leo”.
By continuing to push the boundaries of innovation and establishing a ground-breaking mobile casino at a time when this segment of the market was exploding, LeoVegas has become a true trail-blazer that continues to command a large share of the iGaming space.
It also has the distinction of winning nine individual awards since 2012, including the “Online Casino Operator of the Year” back in 2017.
While the LeoVegas casino brand may boast a tremendous track record and a compelling range of features, this does not necessarily mean that it’s right for you. So, here’s a comprehensive review of the casino brand, its numerous pros and surprising cons.
“Brilliant Casino which pays out more than any other I have been on, plenty of new games and old faves and a very quick payout. love this site!”
Getting Started with Games and Bonuses
Given the incredible growth of the LeoVegas brand, it should come as no surprise that they offer some of the most generous and rewarding bonus packages on the market.
The operator’s diverse range of bonuses also benefit both new and existing players, while those who frequent the live casino games can also cash in on regular promotional offers.
With these points in mind, let’s take a look at the bonuses currently available to players who are registered with LeoVegas.
What’s in the LeoVegas Welcome Bonus?
When you register for a new account at LeoVegas, you’ll instantly be rewarded with 20 free spins on the popular Starburst slot. These no deposit free spins are not dependent on making a deposit, while they boast an individual value of $0.10.
LeoVegas are also offering a 100% first deposit match up to the value of $100. A further 20 free Starburst spins are also applied to your account at this time, so there’s ample opportunity to access free gameplay as a new player.
Aside from opening you’re new account, you’ll also need to make a minimum deposit of $10 to qualify for the first deposit match, which you can do by clicking through your profile icon at the top of the screen.
Are there any other Promotions Available?
In a bid to drive customer retention and incentivise its most loyal patrons, LeoVegas has expanded its welcome bonus to reward the second, third and fourth deposits made by a player.
In fact, the brand is offering a 100% deposit match on each of your first four deposits up to the value of $100. Each of these deposits will also see your account credited with a further 20 free Starburst spins, creating a particularly strong incentive for slot enthusiasts.
The same minimum deposit amount of $10 applies to these bonuses, while LeoVegas will match the amount that you spend up to a maximum value of $100.
So, if you deposit the maximum amount of $100 when crediting your account, you’ll be rewarded with $400 in rewards and a total of 100 free Starburst spins (including the 20 that you receive when signing up!
As if all of this wasn’t enough, the LeoVegas group is also offering a 100% match bonus up to the value of $100 at its live casino. The best thing about this offer is that all games contribute 100% towards clearing the rollover, while once again the minimum deposit is fixed at $10.
What are the Terms and Conditions of the Bonus?
Aside from the minimum deposit amount, there are a few other terms and conditions that are associated with these generous bonus offers.
All deposit matches have wagering requirements of 35-times the value of the bonus, for example, with all winnings locked until these have been met. For the complimentary spins, there’s a wagering requirement of 35-times your winnings, and you’ll need to bet this amount before you can make a withdrawal.
The stakes are even higher when playing at the live casino, where you’ll need to wager the bonus a hefty 99 times before you can withdraw your winnings. As with most casinos, games like live dealer blackjack and live roulette are also weighted differently, so you’ll need to bet more to meet the wagering requirements.
All of these offers also stipulate that any deposits made through Skrill or Neteller are not eligible for the first four deposit match bonuses. Don’t fret, however, as other payment options are eligible and we’ll go through your available options a little later in the review.
What Games are Available to Players?
Whether you’re an experienced gambler or an enthusiastic novice, it’s hard not to be impressed by the games’ library available at the LeoVegas casino (which currently includes an impressive 12 jackpot titles).
After all, there are a staggering more than 900 games for players to choose from on the site, including over 20 roulette games and at least 30 iterations of blackjack. Incredibly, in excess of 700 slot games are also on offer, including iconic titles like Gonzo’s Quest, Mega Fortune and the aforementioned Starburst.
The range does not stop there, however, with 20 other fun and unique table games currently featured on the website. There’s also more than NetEnt 10 video poker games available to players, including Joker Wild and All-American poker iterations.
While there’s no bonus or jackpot video poker games, the site more than makes up for this with its live casino. Here, players can find various blackjack, baccarat, and poker iterations, while competitive roulette players even have the choice of auto, immersive or traditional gameplay.
Is there a Mobile Version of the casino?
Like many of its closest rivals, the LeoVegas brand has created a dedicated mobile app for its players. This allows for immersive and instant play wherever you may be, whether you’re a commuter on the way home from a work or struggling to access your desktop computer.
The operator is also constantly working to ensure that the vast majority its games’ library is available on smartphones and tablets. As a result, you can currently access more than 800 mobile-friendly games while on the move, each of which can be opened through an intuitive, responsive and ultimately user-friendly interface.
The brand’s coveted live casino is also readily accessible through a range of mobile devices, with real-time, HD quality streaming available across both Android and iOS handsets. In terms of the latter, the LeoVegas mobile app requires iOS 8.0 or later to function at its optimal level, while it remains compatible with the iPhone, the iPad and the iPod touch.
If you own an Android handset or tablet, this must run on an operating systems of 5.0 (Lollipop) or above if you’re to really get the most from the LeoVegas application. You can check below for further details.
While downloading the app offers huge advantages in terms of instant play and flexibility, the LeoVegas mobile site is also accessible on any device that boasts a modern, HTML5 compatible web browser. This is an important point that some casinos overlook, and in this case it ensures that the LeoVegas casino is accessible to large and motivated group of players.
“Mobile site is great. Support is always there and always helpful. All games available and with a fast withdrawal system and easy deposits you can’t really go wrong with this site. An amazing casino!”
What Payment Options and Currencies are Available?
From a practical perspective, it’s crucial that Canadian online casinos offer a wide range of viable payment options to players. These should apply across both deposits and withdrawals too, as players should always have the opportunity to access their winnings.
For the most part, LeoVegas delivers on this, with a large range of deposit options including tried-and-tested solutions like MasterCard and popular e-wallets like Neteller, Skrill and Swish. The site also added PayPal to its list of partners recently, and this is a huge boon from a player perspective.
However, the range of withdrawal options is a little more restricted, although you are able to transfer your winnings directly into your registered bank account. Several e-wallets also allow for instantaneous withdrawals, although such transactions can take up to 24 hours in some instances.
We’ve broken down some of these options below, while also asking if there are any restrictions in terms of the amount that can be withdrawn during the calendar month.
What Currencies can you use?
There’s no doubt that the LeoVegas brand has a distinctly international flavour, which will only grow stronger as new subsidiaries are launched on the market.
This is reflected by the relatively wide range of currencies used on the site. These include staple options like the Pound and the Swedish Krona, along with the Euro, the Canadian Dollar and korunas from the Czech Republic.
What’s the Maximum Withdrawal?
Increasingly, online casinos have moved towards removing withdrawal limits from their site, as a way of ensuring that players have access to their winnings.
While LeoVegas does not subscribe to this way of thinking, it has created a generous withdrawal limit of $20,000 per month to all players in Canada.
When it comes to actively withdrawing your funds, there’s also an array of payment to options to keep in mind. These include Visa Electron, Visa and bank transfer options, alongside electronic solutions such as Neteller, Skrill, Swish and POLi.
Withdrawing funds to a credit or debit or card will take between two and five working days with LeoVegas, while e-wallet transactions will be completed within 24 hours (and may be instantaneous in some cases). With bank transfers, it will also take up to five working days before the money lands in your account.
What’s the Minimum Deposit?
We’ve already touched on the site’s minimum deposit value of $10, and this applies whether you’re and this applies whether you’re looking to qualify for a particular bonus or not.
This remains at the discretion of the operator, however, so be sure to check the website and its T&Cs and verify the minimum deposit before crediting your account.
In total, there’s nine ways through which verified customers can credit their account instantaneously, including traditional payment options including MasterCard, Maestro and Visa.
There are also various e-wallet solutions in the form of Neteller, Trustly, Skrill, Swish and POLi. Similarly, you can complete a real- time deposit using the Paysafe Card or a reputable prepaid credit card, which offers further flexibility to players.
”Security and customer service are world class with Swedish support 24/7 (and yes I am Swedish!). The payments really are fastest in the market”.
What’s the User Experience Like?
At the heart of every successful casino brand is the user experience that it provides to players, and fortunately the team at LeoVegas have designed their site with this firmly in mind.
From the range of support options that it offers to players to intuitive and responsive nature of its mobile app, the brand has worked tirelessly to create platforms that are inherently easy to use.
The user experience is also underpinned by a host of limited time bonus offers, which rewards players regularly during the course of the week. Currently, players who win a particular jackpot during Monday and Friday will see their winnings boosted by up to $5,000, and this type of reward is indicative of a forward-thinking and player-centric operator.
So, let’s consider the LeoVegas experience in further detail, while asking what you can expect as a player.
What Game Providers are here?
As you would expect from an online casino that features close to 1,000 games, some of the world’s finest developers and software providers are well-represented at LeoVegas.
Overall, more than 30 software providers are featured on the site (we count 31 overall), including market leaders such as NetEnt, NextGen Gaming, Playtech, Blueprint Gaming and Bailly.
With more than 700 slots featured at LeoVegas, it should come as no surprise that developers such as Thunderkick and Quickspin also boast a heavy influence on the site.
The site also includes less well-known developers like Williams Interactive (WMS), Genesis Gaming and Nyx Interactive, which adds an extra dimension to the site and creates the type of diverse gameplay that’s hard to find on all but the very best online casinos.
How Easy is the Site to Navigate?
In some respects, there’s a simplistic charm to the LeoVegas desktop site, which boasts a clean and navigable layout that makes it easy for new players to find their way.
This is underpinned by a horizontal sticky menu at the very top of the homepage, which enables players to quickly access their account, contact customer support and explore the brand’s range of real-time promotions.
Beneath this and just above the fold, the site’s most generous promotions continue to scroll horizontally, making it easy for players to identify the latest bonus offers. You can also access the casino or live section by clicking through the relevant icon near the top of the page, with the top games usually loading in less than two second.
From here, you can refine your search using the horizontal menu that runs along the top of the page, with the site’s huge library of games split into eight distinct categories.
When navigating the mobile site, players will also enjoy a refreshingly intuitive and user-friendly experience. The layout is similarly clean and logical, although in this instance there’s a handy drop-down menu that offers access to bonuses, settings and support options with a single swipe.
On a final note, we need to remind you that the site can currently only be navigated in two languages (namely English and Swedish). This may increase in the future, but for now it’s enough to suit the site’s core user base.
What’s the Instant Play Feature Like?
As we stated a little earlier, LeoVegas fans can access their account and favourite games whether they’re sitting at their desktop or on the way home from work.
This is underpinned by the site’s instantly play feature, which enables you to access the casino, log-in and starting playing within a matter of seconds.
On the desktop, you’ll simply need to ensure that you have Flash Player 11.3 or above enabled on your device. Similarly, we’d recommend that you only ever log-on using a secure Wi-Fi connection, as otherwise you’ll run the risk of losing connectivity and exposing your personal and financial data.
The site’s mobile site is also accessible through any HTML5 compatible web browser, while you just need to ensure that you have the requisite OS downloaded to use enjoy instant play. Either way, you’ll be able to enjoy your favourite games without downloading any additional software.
What Type of Return is Available to Players?
One of the things that really sets LeoVegas apart is the diversity of games available, as this creates a library that offers something for both casual players and serious gamblers.
This range is also reflected by the site’s overall return-to-player (RTP) rate, which currently sits between 91.29% and 99.90%. This bridges the gap between high and low variance games, enabling players to pursue both big jackpot wins and frequent base game returns as they desire.
In the case of classic slot games, the LeoVegas site offers an average RTP rate of between 93.20% and 99.99%. Video slots offer a slightly lower return through the casino, with an RTP rate of between 91.29% and 97.60%.
Blackjack players can really clean up at LeoVegas, with the various iterations of this table game delivering and RTP rate of between 99.33% and 99.83% overall. Overall, table games can pay out as much as 99.37%, which is extremely competitive in the existing market.
LeoVegas also boasts a relatively large number of video poker games, which offer a rewarding RTP rate of between 96.77% and 99.56% to players.
Customer Support at LeoVegas
We spoke earlier about the customer support options available through LeoVegas, but what’s even more impressive is the outstanding response times boasted by the operator.
Not only are many of these channels accessible to players 24/7, for example, but the brand pledges to answer all queries as quickly as possible. This even applies to emails, as while most companies will answer a written query within 24 hours the team at LeoVegas often does so within just one or two hours.
The site also features an international landline (+356 2778 1166). As a result, you can contact the LeoVegas team from the most convenient and cost-effective number wherever you are in the world.
When browsing the website, you may also notice the floating “Help” icon in the bottom right-hand corner of the screen. By clicking through this, you can access the site’s live chat feature and contact a customer service representative directly whether you’re logged in or not.
If you do want to send an email outlining the details of your query, you can make contact at support@leovegas.com. As we say, the site has a reputation to responding quickly to written queries, so this is a surprisingly viable method of communication with the brand.
As if this was not enough, you can also access a detailed and clearly labelled FAQ page through the “Support” icon in the top-left corner of the screen. This answers all of the most commonly asked questions, including those pertaining to deposits, withdrawals and bonuses.
”I rate there customer service team heads above any other casino support out there. The site has always bent over backwards to resolve any issues I have experienced and quickly resolve these.”
Is the Site Secure and Well-designed?
Before you register with any online casino, you need to ensure that your chosen website is reputable. After all, the growth of the iGaming space has triggered an increase in the number of rogue operators in the market, so you need appraise the security and design of a casino to ensure that it’s legitimate.
So is the LeoVegas site genuinely legit, and what security features does it use to guarantee the safety of its players.
Is LeoVegas Safe?
Whether you access the LeoVegas casino through a desktop, smartphone or tablet device, you be protected by advanced SSL technology and a 256-bit encryption by Digicert that safeguards all of your sensitive data.
This is currently considered to above and beyond the industry standard for the iGaming industry, with many operators securing their sites with 128-bit encryption.
All of the platforms offered by LeoVegas have also been independently audited by several market-leading firms, while the casino only partners with development teams that are proven to use tried-and-tested random number generators.
The only slight concern is the fact that the site’s RTP rate is not publicly audited. However, all independent games and slots have a verified and published RTP rate, and this is visible on the LeoVegas site when your select a specific title.
The Site’s Licensing
A truly international brand, LeoVegas is currently certified by a number of global bodies. These include the Malta Gaming Authority, along with the national organisations in Sweden and Denmark.
You’ll also find that the LeoVegas brand and its various subsidiaries are fully licensed by the UK Gambling Commission. You can find the details here, with the group’s registration under the reference number 39198.
How Does the Site Look?
In terms of design, the LeoVegas website also boasts a clean, organised and visually impressive layout that really catches the eye.
There’s also a logical structure to the casino’s ebb and flow, with the site’s most prominent features located above the fold and towards the top of the home page. There’s also a conveniently located search bar located on the top right-hand side of the home page, which makes it easy to seek out specific games and information as quickly as possible.
The site is also defined by an unusually professional aesthetic, with LeoVegas having steered clear of the cartoonish graphics and quirky animations that define most online casinos in the digital age. However, the home page menus are set against a series of colourful and constantly changing backdrops, including the iconic Vegas skyline!
In terms of colour, the main banner on the homepage is a bold and striking orange, which from a psychological perspective is known to trigger a sense of excitement and urgency. The various games included on the site also introduce much-needed dashes of additional colour, helping the site to strike the balance between functionality and brightness.
Ultimately, there’s an understated sense of style associated with the LeoVegas website, and this is typical of a casino that delivers an outstanding experience with the minimum of fuss.
The Bottom Line
There’s no perfect online casino out there, and LeoVegas is not an exception to this rule. After all, the site does not offer a particularly wide range of withdrawal options to players, while the lack of a downloadable version of the site may be a little off-putting for some.
Then there’s the unusually large range of countries in which access to the LeoVegas casino is restricted, which is featured below. Also, bonuses are only available to players in the United Kingdom, Canada, New Zealand, Ireland, Austria, Switzerland, Germany, Sweden, Norway, Finland and Denmark.
Restricted countries:
Afghanistan, Asia, Australia, Curaçao, Cyprus, Estonia, Hungary, Iran, Iraq, Italy, Kuwait, Latvia, Netherlands, Russia, Somalia, Syria, Ukraine, United States, Yemen
Despite these minor flaws, there’s no doubt that LeoVegas remains one of the best and most popular online casinos on the market. It’s almost unrivalled in terms of the range of games and customer support that it offers to players, for example, while the mobile app and live dealer feature also contribute to an outstanding user experience.
With a varied RTP rate and collection of high and low variance games, LeoVegas is also a viable casino destination whether you’re a casual gamer in the market for some fun or a seasoned slot player in pursuit of big jackpot wins!
LeoVegas Casino Reviews by Players